What does Alpha Union represent?
- Alpha Union is an independent legal entity and fully operational on its own. The activity of our company is aimed at the cryptocurrency trading and providing investment services worldwide.
Are there any documents available that can prove existence of Alpha Union?
- You can find the company's legal documents in the section 'Documents'.
What is your participant age policy?
- You have to be at least 18 years old to participate in our program.
Can I be sure of the security of my data?
- We guarantee to you the protection and safety of your personal information. The website is protected from all DDoS attacks. Any transmitted data passes SSL-encryption.
What is the first step to start?
- In order to start investing with Alpha Union you need to create your own account. The great thing is the signing up process is free. At first, you need to visit Home page. There you will find a button 'Registration' positioned at the top of the page. Once you click it, you get to see a registration form that you need to fill it up. Provide all the required information such as full name, username, email address, payment accounts and complete the registration process.
I have entered my personal data during the registration. How safe is this?
- We never sell, disclose or in any other way dispose of your personal data for our benefit or without benefit. You can find more details in the section 'Terms & Conditions'.
How can I check my account statistics along with the balance?
- Simply log into your account and all the stats will be shown for you 24/7.
How can I change my email address or password?
- For security reasons email address cannot be changed by users, but for changing password, log into your personal account and click on the 'Edit Account'. You can change your password there.
What if I can't log into my account because I forgot my password?
- Click forgot password link, type your username or e-mail and you'll receive your account information.
Can I share my log-in details?
- We ask you to always be aware of phishing e-mails. Please note that some scammers may represent themselves as the employees of Alpha Union. We will never ask you for your username or password. Do not click on any of the suspicious links and immediately delete e-mails of such nature.
Can I open several accounts in your program?
- No. If we find that one member has more than one account or more than one account with the same IP, the entire funds will be frozen.
What payment methods do you accept?
- We provide several payment systems: Perfect Money, Payeer, AdvCash, BitCoin, Ethereum, Litecoin.
How to make a deposit?
- It is very simple to make a deposit. You need to log into your personal account by entering your login and password and then click on 'Make a deposit'. Select the required electronic payment system (so-called EPS). Pay amount of minimal or maximal deposit that is stated in it in accordance with chosen investment plan. Follow the instructions of EPS and approve the payment finally. Wait for adding funds on your balance.
How long does it take for my deposit to be added to my account?
- Deposits will be updated as fast as you deposit. If you did not see your deposit in your account email us your problem with batch number, we will add it to your account as soon as possible.
Can I do a direct deposit from my account balance?
- Yes! To make a deposit from your account balance simply log into your account and click on 'Make Deposit' and select the Deposit from Account Balance button.
Can I make multiple deposits?
- Yes, of course you can make as many deposits as you want.
After I make a withdrawal request, when will my withdrawal request be processed?
- Your withdrawal request will be processed within 48 hours. This is done to exclude cases of fraud.
What is the minimum and maximum amount that can be withdrawn?
- The minimum withdrawal amount is only $1.00 and the maximum amount is not limited.
When can I withdraw funds from available balance?
- You can withdraw funds from your available balance anytime you want and without any fee.
Can I withdraw funds using a different digital currency?
- No, you can request a withdrawal to a payment processor that you have previously deposited from.
Do you have an Affiliate Program?
- Yes, we definitely have a great Affiliate Program where we give you chances to earn more.
How does the referral program work and how much can I earn?
- By inviting more people to our investment program, or promoting our website using our banners or text ads you earn more of your referral deposit volume. Being a partner, you instantly receive 5% bonus from each deposit made by the attracted client. The more clients you attract, the more they deposit, the more you get.
I registered without referral link by mistake. What do I need to do now?
- If you sign up without the referral link you will sign up under the company. In that case, you need to leave your account empty and open a new account with a new email address. Please note that we cannot add referrer to your account or change your referrer.
How do I receive my referral bonuses?
- As soon as your referral receives funds to Alpha Union account you will receive your referral bonus to your Alpha Union account instantly.
Is it necessary to invite new members?
- We recommend but inviting other members is not the obligatory. You can attract referrals and generate more revenue or receive income only from your own funds.